Terms of service

Terms of Service

Welcome to Pakeezah Leathercraft. By accessing or using our website (www.PakeezahLeathercraft.com) and purchasing products from us, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our website.

1. General Conditions

  • You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

  • We reserve the right to refuse service to anyone for any reason at any time without prior notice.

  • You agree not to use our website or products for any illegal, unlawful, or unauthorized purpose.

  • Any breach of these Terms may result in termination of your access to our services.

2. Product Information

We aim to provide accurate descriptions, images, and details for all products. However:

  • Product colors and textures may vary slightly due to lighting, photography, and device screen differences.

  • We do not guarantee that all product descriptions or other content are completely error-free.

  • Prices for our products are subject to change without prior notice.

  • We reserve the right to modify or discontinue products at any time without liability.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or pricing errors.

  • We accept payments via credit/debit cards, bank transfers, Easypaisa, JazzCash, and Cash on Delivery (COD).

  • For COD orders, payment must be made in full at the time of delivery.

  • In the event of cancellation after payment, refunds (if applicable) will be processed according to our Return & Refund Policy.

4. Shipping & Delivery

  • Shipping times vary depending on your location. The estimated delivery time is 3–7 business days, unless otherwise stated.

  • Delivery timelines are estimates and may be affected by factors beyond our control, including courier delays, public holidays, or unforeseen circumstances.

  • Shipping charges are non-refundable unless the return is due to our error.

  • Risk of loss and ownership of products transfer to the customer upon successful delivery.

5. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy. Customers are advised to review that policy carefully before making a purchase.

We reserve the right to refuse returns that do not meet the conditions outlined in our policy.

6. User Content

You may post reviews, comments, or suggestions provided that such content:

  • Is not illegal, defamatory, abusive, obscene, or misleading

  • Does not infringe upon any third-party rights

By submitting content, you grant Pakeezah Leathercraft a non-exclusive, royalty-free right to use, reproduce, and display such content for marketing or operational purposes.

We reserve the right to remove or edit content that violates these Terms.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

Pakeezah Leathercraft shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.

8. Intellectual Property

All content on this website, including text, graphics, logos, product images, and designs, is the property of Pakeezah Leathercraft and protected under applicable copyright and intellectual property laws.

You may not reproduce, duplicate, distribute, or exploit any content without our prior written consent.

9. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time. Changes will become effective immediately upon posting on the website. Continued use of the website after changes constitutes acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

📧 Email: pakeezahleathercraft@gmail.com
📱 WhatsApp: +92-3275088270

Thank you for choosing Pakeezah Leathercraft. We appreciate your trust and support.